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Freedom Self Storage FAQs

The Freedom Self Storage FAQs answer the most commonly asked questions we get from customers about renting a self storage unit. It also answers questions about boat and RV storage, storage tips, storage unit policies, and more. If you have a Freedom Self Storage question that is not answered here, feel free to contact us by phone or email.

What Site Security Do You Provide?

The Freedom Self Storage facility in Shelton, WA has a number of security features that will help to keep you and your stored possessions and/or vehicles safe. The facility has surveillance cameras installed that monitor the property 24 hours a day. At night, the facility is lit. In addition, it is fully fenced and gated.

What Payment Options Do You Accept?

We accept the following payment options:   Visa, MasterCard, Cashier’s Checks, Money Orders, Personal Checks, and Business Checks. We are sorry for the inconvenience, but we do not accept cash.

Do You Offer Autopay?

Yes, we make it easy for you to handle your monthly payment and to avoid late fees. If you want to get set up on Autopay, call our Site Manager to have an Autopay Authorization form sent to you, or click here to find and download the form. Fill out the form and drop if off at our office.

What is a Drive-Up Storage Unit?

At Freedom Self Storage, all of our storage units are Outside Drive-Up Units with roll-up doors. Because these units are on the ground floor and have large doors, they allow you to conveniently park in front of your unit and unload your belongings directly from your vehicle, truck, or moving van.

Do You Provide a Lock?

Yes. To help keep your storage unit secure, we require high quality disc locks, which we provide when you rent with us. Note that you’ll be the only one with a key for your disk lock, so store it in a safe place.

Is There a Minimum Term?

We are happy to rent a storage unit to you for at least one full month. After that, you can rent month-to-month.

How Long Is the Lease?

For our customers’ convenience, we offer a month-to-month lease. So whether you need a storage unit for one or two months while you remodel your home, or you are downsizing and need long-term storage, you can storage your goods with us knowing you can move out at any time.

How Do I Cancel My Lease?

When you decide to move out, please give us a 10 to 15 day notice so that we will know what type of storage inventory we will have for future customers. Also, to avoid an additional month’s rent, be sure to vacate your storage unit by the last day of the month. We do not prorate rent when you move out.

May I Install Shelving?

No. If you want to use shelving in your unit, you will need to purchase and use free-standing shelves.

The Freedom Self Storage FAQs answer the most commonly asked questions we get from customers about renting a self storage unit, boat and RV storage, storage unit policies, storage tips, and more. If you have a Freedom Self Storage question that is not answered here, feel free to contact us by phone or email.